Shipping policy

We aim to dispatch all orders as quickly as possible. Orders placed before 3pm are usually processed the same working day. Orders placed after this time will be sent the next working day. Delivery times vary depending on location, but most UK orders arrive within 2–3 working days.

You will receive a confirmation email once your order has been shipped. Shipping costs are calculated at checkout based on order weight and delivery method. Please ensure your address details are correct before confirming your order, as we cannot accept responsibility for parcels sent to incorrect addresses. If your order is delayed, damaged, or missing, please contact us at info@goopuk.com quoting your order number so we can assist you promptly.